The synced copy ignores your PC completely — no DPAPI, no Windows password. If it exists, this is the calmest route back to your passwords.
If Chrome Sync or Edge sync was ever switched on, your passwords were quietly copied to your Google account or Microsoft account all along — and that changes the whole problem. You no longer need the PC's DPAPI keys at all. You need to get into the account, which has something the PC never had: a recovery system built for forgetful humans — recovery email addresses, phone numbers, backup codes. This route is slower than a live session but far more forgiving, and it works from any device you can borrow.
👆 Example entries only — your list depends entirely on whether sync and its passwords toggle were on.
passwords.google.com and sign in with the Google account you used in Chrome (Edge users: sign into your Microsoft account and check the passwords saved with it, or open Edge signed into the account)Your phone may already hold this copy: Chrome or Edge on the phone, signed into the same account, shows the same Password Manager. Many people discover the "lost" passwords were in their pocket the whole time.
Now the real lock is the Google or Microsoft account itself, and this lock was designed to be re-opened by its owner. Use only the official recovery flow (accounts.google.com recovery, or Microsoft's account recovery page) and bring what it asks for:
No third-party "account recovery service" can do this better than the official flow, and giving one your details is a classic way to lose the account entirely.
Three disappointments are common, and none of them is a tool's fault. Sync was off: nothing was ever copied, and the account is empty — check anyway, because many people enabled it years ago and forgot. Sync was on but passwords were excluded: the toggle inside sync settings controls passwords separately. The browser profile was a guest or a different account: school and work accounts hold their own copies under their own rules — a work account's passwords may be the employer's to manage, not yours to extract. If the synced copy truly does not exist, the remaining doors are the live session and the careful Windows routes covered in this set.
Watch the video for the full recovery walkthrough — then check your synced copy before trying anything stronger.
▶️ Watch Full VideoSign into passwords.google.com (Google) or your Microsoft account and look. If your websites are listed, they were synced. If the page is empty, sync was off or passwords were excluded from sync — no tool can retroactively create a copy that was never made.
Sign the same Google account into Chrome on a working PC or phone and turn sync on — the passwords flow back into the browser. Better still, export them into a standalone password manager this time, so one account problem can never lock your whole list again.
No legitimate one exists. Google and Microsoft run account recovery themselves and do not delegate it. Anyone charging to 'unlock' your account is either walking you through the same free official pages or harvesting your details — recover the account through the official flow only.