A motherboard that dies one week after warranty expiry costs full price. One that dies one week before costs a phone call. Endpoint Central tracks expiry dates automatically for major brands — the habit is checking them before they pass.
Warranty is the most forgettable date in IT. Every PC arrives with one, quietly counting down, and the day it matters is the day something breaks — which is always the day after expiry, or so it feels. Endpoint Central's warranty management pulls expiry dates straight from the manufacturers for supported brands and sorts your fleet into soon-to-expire, expired and unidentified. This guide covers what it fetches on its own, what you must enter by hand, and the simple calendar habit that turns the data into saved money.
For Dell, Lenovo and Toshiba computers, Endpoint Central automatically retrieves warranty details — service tag or serial number, shipping date and expiry date — from the vendor, using the serial number the agent already collects in hardware inventory. HP machines can be fetched too, once your organisation configures HP warranty API credentials (a Client ID and Secret Key from the HP Developer Portal, arranged through your HP account channel). In practice this means most branded office fleets populate their warranty dates with zero typing — the first time you open the warranty view, the work is largely done.
Machines the vendors return no data for land in Unidentified: assembled PCs, smaller brands, older machines dropped from vendor systems. These are handled manually — Endpoint Central lets you add warranty details per computer (Admin → Global Settings → Add Custom Data for Computers), including in bulk by CSV import. One warning from ManageEngine's own documentation: entering details manually for a machine stops its automatic retrieval, so hand-fill only the machines automation genuinely cannot cover, and keep a note of where each manual date came from — an invoice or a vendor portal screenshot, not a guess.
Data becomes savings through one small routine:
The deeper point: a machine with 60 days of warranty left and a failing disk is a free repair. The same machine discovered at day minus 60 is a purchase order. The report is the only difference.
Warranty dates change day-to-day decisions, not just renewals. Before approving any repair quote, check the machine's warranty status — in-warranty hardware faults belong to the vendor, and support engineers will ask for the service tag that the console already holds. At replacement time, the Expired report doubles as the honest refresh shortlist: machines out of cover, oldest first, are where the next hardware budget does the most work. Inventory data quietly answering three different questions — that is the whole argument for collecting it.
See every screen from this guide live in the video — hardware inventory, software inventory, the License Manager and the alerts, on a real Endpoint Central console.
▶️ Watch Full VideoDell, Lenovo and Toshiba are fetched automatically from the serial number. HP is supported once HP warranty API credentials are configured. Everything else can be entered manually — but manual entry stops automatic retrieval for that machine.
Soon-to-Expire (within a window you choose), Expired, and Unidentified — machines whose warranty data the vendor did not return and which need manual entry.
Yes. Warranty reports can be scheduled for email delivery and exported as PDF or CSV, so the renewal check can arrive with the rest of the monthly paperwork.