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Outlook Error 0x8004060C and PST Full Messages Which Limit You Hit

Send and receive dies with a code, or Outlook pops up a plain warning that the file is full. The wording tells you which wall you hit - this page decodes each one.

By Technical AnshuOutlook 2010 to Microsoft 3657 minute read
Watch the full video - the one click registry script that raises the PST limit, shown live step by step

Outlook does not have one single 'PST full' message - it has several, and they do not all mean the same thing. Some mean your local data file hit its size limit. One famous code can also mean your server mailbox is full, which no registry fix will cure. Read your exact wording below before changing anything.

Microsoft Outlook - send and receive error (real wording, example account)
Task - [email protected] - SendingReported error (0x8004060C)
The error text under the code is the part that matters: 'The message store has reached its maximum size' points at a store limit - then you must work out which store.
1

Error 0x8004060C - The Message Store Has Reached Its Maximum Size

This is the classic store-full code. It appears during send and receive when the store Outlook is writing to cannot accept more data. For a POP account or a local archive, that store is your PST, and the size-limit fix applies. For an Exchange or Microsoft 365 account, the same code can appear when the server mailbox quota is full - check the mailbox size in webmail or ask your admin. Registry values cannot raise a server quota; only deleting mail or a bigger quota can.

2

The File Has Reached Its Maximum Size

The plain popup - 'The file C:\Users\...\Outlook.pst has reached its maximum size. To reduce the amount of data in this file, select some items that you no longer need, and then permanently delete them' - is unambiguously your local PST. Outlook even names the file. This is the limit the video's one click script raises: 50 GB on modern Outlook, 20 GB on 2003/2007 Unicode files, and a hard 2 GB if the named file turns out to be an old ANSI file.

3

You Are Warned Before You Are Blocked

Outlook actually has two thresholds. WarnLargeFileSize is where warnings start and new content begins to be refused gracefully; MaxLargeFileSize is the absolute top. By default the warn value sits at about 95 percent of the maximum - 47.5 GB against a 50 GB limit. That is why Outlook can feel 'suddenly' full at 47-48 GB on a file everyone believes holds 50. When you raise the maximum, always raise the warn value with it, keeping the same 95 percent gap.

4

Confirm the File Size Before You Blame the Limit

Open File - Account Settings - Data Files - Open File Location and look at the actual PST size on disk. If the file is nowhere near its limit, the error is probably the server quota, a nearly full disk drive, or a damaged file - not the size limit. If the file is at or near the limit, proceed in this order: back the file up, raise the limit with the script or by hand, then immediately archive and compact so you do not land here again next month. Remember what the raise really is: it only moves the wall - an oversized PST stays slower and corrupts more easily, so the registry change is a bridge, not a cure.

Do not skip the diagnosis: 0x8004060C on an Exchange or Microsoft 365 account is often the server mailbox, and no registry edit on your PC can enlarge a server. Match the fix to the wall you actually hit.

Watch the Complete Process in the Video

The video shows the size-limit fix itself - the one click registry script raising the PST ceiling so Outlook works again.

Watch Full Video
Frequently Asked Questions

Why does Outlook say the PST is full at 47 GB when the limit is 50 GB

Because of the warning threshold. Outlook starts enforcing at WarnLargeFileSize, which defaults to about 95 percent of MaxLargeFileSize - roughly 47.5 GB against the 50 GB maximum. Raise both values together and keep the same proportion.

Error 0x8004060C appears but my PST is small - what else can it be

Most likely your server mailbox quota (Exchange, Microsoft 365 or IMAP) is full, or the disk drive holding the data file is out of space. Check the mailbox in webmail and the free space on the drive before touching registry values.

Can I just delete mail instead of raising the limit

Yes, and it is the healthier fix - but with a catch: deleting mail does not shrink the PST file on disk until you also empty Deleted Items and run Compact Now. Deleting alone frees logical space inside the file; compacting returns the space to Windows.

This guide is based on the Technical Anshu video linked above - Stuck on a step? Ask in the video comments - you will get an answer