AnyDesk Whitelist Request How Personal Users Get Approved
If you use AnyDesk only for personal reasons — helping family, reaching your own home PC — you do not need a license, an old version, or a workaround. You need one form. This guide walks through the whitelist request exactly as AnyDesk intends it to be used.
✍️ Technical Anshu🪟 Windows 10 / 11⏱️ 7 minute read
🎥 Watch the full video — the AnyDesk popup problem and the fix, step-by-step
The whitelist is AnyDesk's appeals process. You tell them who you are and how you use the free version; they check; if the use is personal, your AnyDesk ID is whitelisted and the license popups and waiting times stop. It is free, it is official, and unlike every trick on the internet it does not expire the next time the detection looks at your sessions. Here is the whole process, done carefully.
Whitelist request — what the form asks for
Your AnyDesk ID (device you connect FROM)Required
Name and email addressRequired
Description of your personal useBe specific
Review by AnyDesk teamManual check
Approval tied to your IDStays valid
👆 The essentials of the official whitelist form on the AnyDesk website — the ID and an honest use description are what the review stands on.
1
Before You Start — Get the Right ID
The single most common whitelist mistake is submitting the wrong number. AnyDesk whitelists the device you connect from — your laptop, your PC — because that is the account whose usage was flagged.
Open AnyDesk on your own machine (not the relative's PC you connect to)
Your ID is the number shown as Your Address in the main window — note it exactly
If you connect from two of your own devices, each one needs its own approval — file for each ID
2
Filling the Form So It Gets Approved
Open the AnyDesk website and go to the Commercial use detected page, then choose Get Whitelisted — or open the whitelist request page directly from the link inside the popup itself
Enter your name, email and the AnyDesk ID from Fix 1
In the description, write plain facts: whose PCs you connect to, how often, and what for — for example: "I connect to my mother's home PC about twice a month to help her with email and updates. I also access my own home PC when I travel. No business use."
Submit, and keep the confirmation email
Specific beats fancy. "Personal use" alone says nothing; two honest sentences about real life say everything a reviewer needs.
3
What Happens After You Submit
The request is reviewed by a person, not instantly by the system, so allow it some days rather than some minutes. You receive the decision by email. If approved, the same AnyDesk ID connects without the license warning and without waiting time.
Two things can break an approval afterwards. First, reinstalling AnyDesk or Windows gives you a new ID — the approval stays with the old one, so file a fresh request for the new ID. Second, if your usage later genuinely becomes commercial, the approval is not a shield; the terms still apply. Used as intended, though, one approval normally ends this problem for good.
4
If Your Request Is Refused
A refusal means AnyDesk looked at the pattern and still reads it as professional use. At that point the honest options are the ones this series keeps returning to:
Buy the license if AnyDesk is the tool your work is built around
Move personal help sessions to a tool without commercial detection — RustDesk or Chrome Remote Desktop — and keep AnyDesk out of the picture
Reduce the pattern honestly — no. There is no honest version of "look less commercial". Either the use is personal or it is not
What not to do: file repeated requests with invented stories. Reviewers compare the story with the connection pattern, and a mismatch ends the conversation.
📌 Remember: whitelisting is tied to your AnyDesk ID. Uninstalling AnyDesk — including the 'remove configuration files' clean uninstall shown in many videos — throws the approval away with the ID. Protect the ID you got approved.
🎥 Watch the Complete Video Guide
The full AnyDesk popup video — every step shown live, step-by-step.
It is a manual review, so it is not instant. Expect days rather than minutes, and watch the email address you submitted — the decision arrives there. If nothing arrives after a reasonable wait, check the spam folder before filing again.
Whose AnyDesk ID goes on the whitelist form — mine or the PC I connect to?
Yours — the device you connect FROM. That is the endpoint whose usage pattern was flagged, and AnyDesk states this on the form itself. The family PC you connect to does not need whitelisting.
I reinstalled Windows and the popups came back. Why?
A reinstall creates a new AnyDesk ID, and the whitelist approval was tied to the old ID. File a new whitelist request with the new ID and the popups will stop again once it is approved.
This guide is based on the Technical Anshu AnyDesk popup video • Stuck on any step? Ask in the video comments — you will get a reply there 🙏