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💽 Driver Load Errors

Load Driver Shows No Drivers Found in Windows Setup the Three Real Causes

Setup says no drivers were found even though you copied the driver to the USB. It is telling the truth — about the folder, the generation, or a checkbox. Here is how to find which one, in minutes.

✍️ Technical Anshu🪟 Windows 10 / 11 Setup⏱️ 7 minute read
🎥 Watch the video — the missing drive fix and the RST VMD RAID settings shown live

You did everything the forums said — downloaded the Intel driver, copied it to the USB, clicked Load driver — and setup shows you an empty list, a greyed-out button, or "no device drivers were found". Almost never is the laptop at fault. The failure is one of three precise mismatches: the folder, the generation, or a checkbox. Work them in this order.

Windows Setup — the message that sends everyone back to Google
No device drivers were found. Make sure that the installation media contains the correct drivers. Translation: setup looked in the folder you picked and found no .inf file matching your controller hardware ID.
Setup is literal. It does not say the driver is wrong for your laptop in general — it says no INF in that folder matches this controller. The fix is precision, not more downloads.
1

Mismatch One — You Copied the Installer, Not the Driver

Setup reads .inf files. It cannot open a SetupRST.exe, and it cannot see inside a zip. On the working PC, extract the package until a folder shows files like iaStorVD.inf, iaStorVD.sys and iaStorVD.cat, and copy that folder to the USB. When you browse, open the folder itself — if the file list is empty, you are one level too high or too low; the .inf must be in the folder you select or a subfolder.

2

Mismatch Two — Wrong Driver Generation for Your CPU

Intel RST is not one driver. Each platform generation — 11th, 12th, 13th, 14th generation — has its own RST platform version, and a package built for one generation may contain no entry at all for another generation's controller. The symptoms are exactly yours: the folder browses fine, the list stays empty. The cure is not a newer driver from a random site — it is the driver from your laptop maker's support page for your exact model, which is matched to your board at the factory.

3

Mismatch Three — the Hide Compatible Checkbox

  1. On the driver selection screen there is a checkbox: Hide drivers that are not compatible with hardware on this computer
  2. Sometimes setup's hardware matching misjudges and hides the correct entry. Untick the box
  3. The full list from your folder appears. Choose the entry naming your controller family — on VMD systems this is the Intel RST VMD Controller entry
  4. Click Next and watch the drive list

Choose carefully when unticked — the list now shows drivers for hardware you do not have. Picking a wrong one simply fails and returns you to the list; it does not damage anything.

4

If the Browse Button Cannot See Your USB Either

Occasionally setup loses the USB stick itself — usually when the driver USB was plugged into a port handled by a controller setup has not loaded, or the stick was removed and reinserted mid-flow. Move the stick to a USB 2.0 port if the laptop has one, return to the drive screen, and click Load driver again. Keeping the drivers on the same stick you booted Windows from avoids this entirely, because setup is already reading that device.

🔴 Honest note: never download "all-in-one driver packs" or RST files from download portals for this step. A storage driver runs at the deepest level of your system from the first second of its life. The laptop maker's page and Intel's own download centre are the only two sources worth trusting.

🎥 Watch the Complete Fix in the Video

Watch the video to see a successful driver load, then use this page if your attempt lands on the empty list instead.

▶️ Watch Full Video
❓ Frequently Asked Questions

Why does Windows Setup say no device drivers were found

Because in the folder you selected there is no .inf file whose hardware ID matches your storage controller. Usually the package was never extracted (setup cannot use an exe or a zip), or the RST version belongs to a different Intel generation than your laptop. Extract the package fully and take the driver from your laptop maker's page for your exact model.

Is it safe to untick hide drivers that are not compatible

Yes — unticking only changes what the list displays; it installs nothing by itself. Setup sometimes hides the correct VMD controller entry by mistake. With the box unticked, select the Intel RST VMD Controller entry for your platform and continue. Choosing a genuinely wrong entry just fails harmlessly back to the list.

The driver loaded but the drive list is still empty — what is left

Then the loaded driver does not match the controller — typically a generation mismatch — or the BIOS cannot see the drive either, which no driver can fix. Confirm the drive appears in the BIOS storage page, then re-download the storage driver using your laptop's exact model or serial number on the maker's support site.

This guide is based on the Technical Anshu video linked above • Stuck on a step? Ask in the video comments — you will get a reply 🙏