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🗂️ Synology Drive Guide

Synology Drive Collaboration and PC Backup Setup Guide for Office Teams

One Synology NAS can be your office file server, your team's shared drive and the backup target for every PC — if Synology Drive is set up with a plan instead of by default. Here is the complete setup, in the order that makes teams actually use it.

✍️ Technical Anshu🗄️ Synology DSM⏱️ 10 minute read
🎥 Watch the complete live setup in the video above

Most offices buy a Synology NAS, create one shared folder, and stop there. Then the same old problems continue — files living on one person's desktop, no way to recover yesterday's version, and remote staff sending files over chat. Synology Drive is the package that fixes this: it turns your NAS into a private Dropbox-style system with team folders, PC sync, PC backup and file history. This guide sets it up properly — structure first, clients second, habits last — and the full live setup is in the video above.

Synology Drive Admin Console — Team Folder
Projects — Team FolderENABLED
Accounts — Team FolderENABLED
Design Files — Team FolderENABLED
Version controlUp to 32 versions
Version rotationIntelliversioning
Connected clientsPCs, laptops, phones
How a healthy Synology Drive setup looks in the Admin Console — shared work lives in Team Folders, and version control is switched on from day one.
1

Install Drive Server and Meet Its Three Parts

Synology Drive Server is a free package in Package Center, and it installs three things you should know by name.

  1. Synology Drive Admin Console — where the admin enables folders, sets versioning and watches clients
  2. Synology Drive — the web portal where staff open files in a browser
  3. Synology Drive ShareSync — the tool that keeps two Synology NAS units in sync (covered in its own guide in this series)

Install it on the NAS first, before touching any PC. Everything else in this guide hangs off these three parts.

2

Turn Shared Folders into Team Folders

Drive does not invent new storage — it upgrades the shared folders you already have. Create one shared folder per department or project (Projects, Accounts, Design Files), then open Drive Admin Console > Team Folder, select the folder and click Enable.

At this moment, also set version control: enable it, keep up to 32 versions, and choose Intelliversioning rotation so the version budget is spread across days and weeks instead of being eaten by one busy afternoon. Turning this on later means the history you needed yesterday was never recorded.

3

Give Access Through Users and Groups, Not Shared Logins

Every staff member gets their own DSM account, and accounts go into groups — Accounts Team, Design Team, and so on. Team Folder permissions are then given to groups, not individuals.

This feels slow on day one and saves you on every day after: when someone changes department or leaves, you change one group membership instead of hunting through twenty folders. A shared office login means you can never answer the simplest question — who changed this file?

4

Install Synology Drive Client on Every PC

On each computer, install Synology Drive Client (from Synology's Download Center) and sign in with the NAS address and that person's own account. The client is what does both jobs of this guide — syncing shared work and backing up the PC — so install it once, correctly, per person. In the office, the local NAS address is fastest; remote staff connection options are covered honestly in the remote-staff guide in this series.

5

Create Two Different Tasks — Sync for Teams, Backup for PCs

This is the step most setups get wrong. Inside the same client there are two different tools:

  1. Sync Task — two-way. Connect it to the Team Folders. What the team edits, everyone sees; deleting here deletes everywhere
  2. Backup Task — one-way. Point it at the PC's Desktop, Documents and other local folders. Files go up to the NAS and stay there even if deleted on the PC

One task type cannot do the other's job. If a PC's only protection is a sync task, a deletion or a ransomware attack syncs faithfully to the NAS too.

6

Share Links with Rules, Not by Habit

Drive lets any user create a sharing link for a file — handy for sending a large file to a client, risky when it becomes the default way of working. Set the house policy in the Admin Console: internal sharing freely, public links password-protected with an expiry date, and link sharing disabled entirely on sensitive folders like accounts and HR. Work shared as links escapes your folder structure and your permissions, so links are for sending out, not for working in.

7

Set the Day-One House Rules

Technology is half the setup; the other half is three rules the whole team hears on day one:

  1. Shared work lives in Team Folders — not on desktops, not in chat attachments
  2. Your own PC folders are backed up automatically — do not keep a second manual copy 'just in case'
  3. If two people must edit the same document, one edits at a time — Drive keeps versions, but it is not a live co-editing tool for normal files

Follow this order and Drive quietly becomes how the office works. Skip the structure steps and you have simply bought a faster way to make the same mess.

🔴 One honest warning before you rely on this: sync is not backup, and versioning is not backup either. Drive protects files from people — mistakes, deletions, overwrites, even ransomware on a PC, because old versions survive on the NAS. But if the NAS itself is stolen, flooded or its drives die, synced copies die with it. Pair Drive with a real NAS backup (for example Hyper Backup to an external drive or a second location).

🎥 Watch the Full Video

Installing the package is the easy half. Watch the video for the complete live setup — Drive Server, Team Folders, clients and backup tasks, step by step.

▶️ Watch Full Video
❓ Frequently Asked Questions

Is Synology Drive free to use?

Yes. Synology Drive Server is a free package included with DSM on Synology NAS — there is no per-user licence fee. Your real costs are the NAS and its drives, which is exactly why it suits small offices that find per-user cloud subscriptions expensive.

Can two people edit the same file at the same time?

For normal files like Word, Excel or design files, Drive does not lock the file or merge edits — if two people save at once, one version wins and the other can become a conflicted copy. Work one-at-a-time on shared documents. Only documents created in Synology Office support true simultaneous editing.

Does Synology Drive work without the internet?

Inside the office, yes — the client syncs with the NAS over your local network, and files open at full LAN speed. The internet is only needed when someone works from outside the office.

This guide is based on the Technical Anshu Synology Drive collaboration and PC backup video • Stuck on a step? Ask in the video comments — you will get a reply 🙏