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USB Device Control

Control USB Devices in Office Block Storage Allow Trusted Drives

Block unknown pen drives on every office PC from one console, allow only the drives your office owns, and keep a record of every plug-in - without breaking keyboards, printers or daily work.

Technical AnshuManageEngine Device Control PlusFor IT admins and office owners
Watch the full video - Device Control Plus setup shown step by step on screen

One pen drive plugged into one office PC can copy your entire client list, price sheet or project folder in under a minute - and nobody would ever know. That is the real problem this guide solves. Using ManageEngine Device Control Plus, the tool shown in the video, you can block unknown USB storage on every office PC from one console, allow only the drives your office actually owns, and keep a record of every device that gets plugged in. This page gives you the full plan in the right order - policy first, tool second - because blocking USB without a plan only creates angry staff and clever workarounds.

Device Control Plus - Policy Overview (Example)
Device classes
USB storage devicesBlockedDENY
Trusted office pen drivesRead and writeALLOW
Keyboard, mouse, printerNot restrictedALLOW
Personal phones (storage)BlockedDENY
CD and DVD drivesRead onlyLIMITED
Last 7 days (example numbers)
Blocked attempts17 tries
Trusted device use48 uses
Illustration of a Device Control Plus policy summary. Values are examples, not readings from a real office.
1

Decide the Policy Before Touching the Tool

A USB control tool only enforces decisions - it cannot make them for you. Before you install anything, write down three simple answers on one page:

  1. Which devices are banned? For most offices: unknown pen drives, personal external hard disks and phone storage.
  2. Which devices are allowed? The specific drives the office itself buys and issues - these become your trusted device list.
  3. Who approves an exception? One named person, with one clear way to ask. Without this door, staff will find their own doors.

Send this one page to the whole team before enforcement day. A rule people hear about in advance is a policy. The same rule discovered by surprise feels like spying, and it breaks trust you will need later.

2

Install the Server and Agents

Device Control Plus works like most ManageEngine products: one central server on a PC or server that stays on, and a small agent on every office computer. The agent is what actually blocks the device and reports back - the console only sends it instructions.

  1. Install the Device Control Plus server on the admin machine and open the console in the browser.
  2. Add your computers - in an Active Directory office they can be picked from the domain; in a small office, push the agent from the console or install it manually.
  3. Confirm every PC shows as connected in the console before you write a single policy. A policy pushed to a PC whose agent is offline does nothing until the agent checks in - although once a policy is applied, enforcement continues even while that PC is offline.

The exact console steps are shown live in the video above - follow them there, and use this page as the plan around those clicks.

3

Block Storage, Not USB Itself

The most common beginner mistake is blocking the USB port completely. Do that and keyboards, mice, printers and barcode scanners die along with the pen drives - and your Monday morning becomes a queue of complaints.

  1. In the policy, target the removable storage device class - pen drives, external hard disks, memory cards and phone storage.
  2. Leave human-interface devices (keyboard, mouse) and printers outside the restriction.
  3. Choose the action per group: block for unknown storage, read only where staff may view files but must not copy them out, and full access only where the job truly needs it.

Device Control Plus also lets you cap transfers by file type and file size, which is useful for a middle path - for example, documents may move but large archive and video files may not.

4

Build the Trusted Device List

Blocking everything is easy. Keeping work moving is the real job, and that is what the Trusted Devices list is for. Every drive the office officially owns gets added once, by its device identity, and then works normally on every managed PC - while a visually identical drive bought from a shop stays blocked.

  1. Collect the office drives, plug each into a managed PC once, and add it to the trusted list from the console.
  2. Label each drive physically - a sticker with the same name you used in the console saves endless confusion.
  3. Keep the list short. A trusted list with 60 drives on it is not a security control any more, it is just a slower version of allowing everything.
5

Turn On the Audit Trail From Day One

Blocking is only half the value. The reports are the other half: Device Control Plus records which device was plugged into which computer, by which user, at what time - and its file tracing and file shadowing features can record the names of files copied to removable media, and even keep shadow copies for review.

  1. Enable device and file activity reports before you announce the policy, so your records start clean.
  2. Set instant alerts for blocked-device attempts on sensitive PCs - the accounts or server room machines.
  3. Actually read the report once a week. An audit trail nobody opens is just a hard disk filling up.

Be honest with yourself about shadowing: it stores real copies of staff files on a protected share. That is powerful evidence and a serious responsibility - restrict who can open that share.

Honest limit: USB control closes one door, not every door. A person determined to take data can still use email, cloud drives or Bluetooth. USB blocking stops the casual, bulk copy - which is where most office data loss actually happens - but treat it as one layer of your data protection, not the whole wall.

Watch the Complete Video Guide

The full Device Control Plus walkthrough - policy creation, trusted devices and reports, shown live step by step.

Watch Full Video
Frequently Asked Questions

Can I block pen drives but keep USB keyboards and printers working?

Yes. In Device Control Plus you restrict the removable storage device class only. Keyboards, mice, printers and scanners are different device classes and keep working normally - blocking the whole port is the mistake this setup avoids.

Is ManageEngine Device Control Plus free?

It is a commercial product from ManageEngine with a trial period; ongoing use needs a licence. Prices change and depend on the number of computers, so check the official ManageEngine page for current pricing instead of trusting any fixed figure in a blog.

What happens if a staff member plugs in a pen drive that is blocked?

The device simply does not open on that PC, and the attempt is recorded in the console with the computer name, user and time. The staff member can request access through your exception process if the need is genuine.

This guide is based on the Technical Anshu video on controlling USB devices in the office - stuck on any step, ask in the video comments.